Now you can restart the iOS 17 install process by following the steps above, after making sure you're on a solid Wi-Fi connection and have a generous amount of internal storage (at least 10GB) available. You should see an iOS 17 file – tap on it, then hit 'Delete Update'. Go to Settings > General > iPhone storage, then scroll to the bottom of the page. How do you fix this? Firstly, it's worth giving it a little more time – this stage can often take an hour or so before it moves onto the installing progress bar.īut if it's been hours and it feels like the 'preparing update' stage is genuinely stuck, then you can try to manually restart the process. What do you do if iOS 17 is stuck on the 'preparing update' stage?Īnother common issue when trying to install iOS 17 is that it'll get stuck on the 'preparing update' stage.

Once you've cleared some unwanted content, reboot your iPhone and return to the iOS 17 install page (Settings > General > Software Update) and it should now start to play ball. Large podcasts, videos and photos can also easily hog gigabytes of storage. The 'Offload Unused Apps' option (which offloads, but doesn't delete, unused apps) is an easy way to free up a few gigabytes. So it's worth going to General > iPhone storage and seeing where you can free up some space. iOS 17 will show as around 3GB in size, but you'll need at least 10GB free in order for it to install. Another simple fix is simply rebooting your iPhone (hold the side button plus either the volume up or down button simultaneously).īut the most common issue preventing iOS 17 from downloading and installing is a lack of available storage space. Firstly, make sure you're on Wi-Fi rather than a cellular connection. When you try to download iOS 17, a common issue is that the download simply won't start automatically. Troubleshooting What should you do if iOS 17 is not downloading? This is a good time to plug your iPhone into power and wait for it to reboot with iOS 17 (which usually takes another ten minutes after the download has completed). The Software Update page should now show you an 'Update Requested' message, followed by an estimate of how long the iOS 17 download will take (this is typically around 15 minutes). Once you're happy with those, tap 'Agree' in the bottom right-hand corner. This will prompt you to enter your iPhone passcode (the same as the one you use to unlock the phone), followed by a list of Terms and Conditions. On the iOS 17 install page above, tap 'Download and Install'.

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